Tantopia Refund & Purchase Policy

At Tantopia, we take pride in offering quality tanning, wellness, beauty, recovery, and physician-guided programs. Our goal is to provide every client with a great experience while keeping our policies fair, consistent, and transparent.

Because many of our services involve reserved appointment times, specialized equipment, personalized programs, or products that cannot be resold, all sales are considered final.

All Sales Are Final

Tantopia does not offer refunds, returns, exchanges, or transfers on the following purchases:

• Tanning and sunless spray tanning services

• Red light therapy, halotherapy, and other wellness services

• Body contouring and beauty treatments

• Memberships and prepaid service packages

• Retail products and skincare purchases

• Gift certificates and promotional purchases

Once purchased, services, packages, and memberships are nonrefundable and nontransferable, except where required by applicable law.

We encourage clients to ask questions and review their selections before purchasing. Our team is always happy to help you choose the services or packages that best fit your goals.

Physician-Guided Weight Loss & Peptide Programs

Our physician-guided programs require medical intake, review, and approval by a licensed healthcare provider before treatment can begin.

Medical Eligibility Exception

If a licensed medical provider reviews your medical history and determines that you are not eligible for the program, any payment made specifically toward that physician-guided program will be refunded in full.

This exception applies only when a licensed medical provider determines that treatment is not medically appropriate.

Once a client has received medical approval, refunds will not be issued simply because the client changes their mind or chooses not to continue with the program, except where required by law.

Medical eligibility and treatment decisions are made solely by licensed healthcare providers.

Additional Information

We encourage all clients to review package details, membership terms, and service information before completing a purchase.

Tantopia reserves the right to update or modify its policies as needed. Any changes will be made available through our website or at the salon, subject to applicable law and existing purchase agreements.

Thank you for choosing Tantopia! We appreciate your trust, your business, and the opportunity to be part of your tanning, beauty, and wellness routine.